From three separate teams to one Payroll Services Team
The University and Health System are joining forces to create a consistent and exceptional work experience for every UVA colleague. Our team provides world-class customer service, timely and accurate employee payments and third-party distributions, and is continually establishing a lean and best-practice environment across the University and Health System.
The Old Service Model
Before the January 7, 2019 launch of Workday, payroll was delivered through three different service models. In UPG, we had three team members and a Payroll Manager, working in Ultimate Software. After go-live of Workday, UltiPro, our legacy system, will house previous years' information (W-2s and payslips, for instance). Terminated UPG employees will be able to get back into UltiPro 30 days after leaving their position.
The New Service Model
In the new model, under the Director of Payroll Services, our payroll team joins together in a Payroll Services Community of Expertise. Our team has three areas of focus: Time, Reporting and Analytics (Workday and Kronos); Payroll Operations (end-to-end processing, including third-party distributions and reporting); and Payroll Services (tax, accounting, garnishments, and service center).
Need help? Contact the Solution Center
Payroll Specialists staff the HR Solution Center, so that all UVA employees have a helpful resource available for routine questions and tasks related to payroll and timekeeping.
AskHR@virginia.edu or 434-243-3344